Privacy Policy
Effective Date: October 1st. 2024
Danielle Zuber Productions ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (singersevolution.com), engage with our services, or interact with us in any other way.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. What Data We Collect
We collect and process different types of personal data depending on your interaction with us.
These include:
Personal Identification Information:
- Name
- Email address
- Phone number
- Address (if applicable, e.g., for billing)
Payment Information:
- Billing address
- Credit card details or other payment details (Note: We use third-party payment processors, and we do not store credit card details ourselves.)
Technical Data:
- IP address
- Browser type and version
- Time zone settings
- Browser plug-in types and versions
- Operating system
Usage Data:
- Information about how you use our website, products, and services
Marketing and Communications Data:
- Your preferences for receiving marketing from us - Communication preferences
3. How We Collect Your Data
We collect data using the following methods:
- Directly from You: When you sign up for a course, book lessons, complete forms, or contact us via email or phone.
- Through Automated Technologies: As you interact with our website, we may automatically collect technical data using cookies, server logs, and other similar technologies.
- From Third Parties: We may receive data from third-party analytics providers like Google Analytics, advertising networks, or payment processors.
4. How We Use Your Data
We process your personal data for the following purposes:
- To Provide Our Services: Processing bookings, payments, and delivering coaching services or online courses.
- To Communicate with You: Responding to your inquiries, sending you relevant updates about our services, or addressing customer support issues.
- To Improve Our Services and Website: Analyzing usage and trends to enhance user experience and service offerings.
- Marketing Purposes: With your consent, we may send you newsletters, promotions, or updates about our services.
- Legal Compliance: Ensuring compliance with laws, regulations, and contractual obligations, including preventing fraud.
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual Necessity: When data is needed to provide you with services or process your bookings.
- Legitimate Interest: When processing is necessary to improve our services or for direct marketing, unless such interests are overridden by your data protection rights.
- Consent: Where you have given explicit consent, such as subscribing to our newsletters.
- Legal Obligation: To comply with legal and regulatory requirements under Swiss law or other applicable laws.
6. How We Share Your Data
We do not sell or trade your personal information. We may share your data with the following entities, where necessary:
- Service Providers: Third-party companies that help us provide our services (e.g., payment processors, email service providers, or website hosts).
- Legal Authorities: When required by law, we may disclose your data to comply with legal obligations or respond to valid legal requests.
- Business Transfers: If we sell or merge our business, your data may be transferred to the new owners.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet is 100% secure.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements.
- For course materials or coaching sessions: Data will be kept for the duration of your relationship with us, plus any period necessary to comply with legal obligations.
- For marketing purposes: We will keep your data until you withdraw your consent.
9. Your Data Protection Rights
As a data subject, you have the following rights:
- Right to Access: You have the right to request copies of your personal data that we hold.
- Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to legal obligations to retain certain data.
- Right to Restrict Processing: You can request that we limit how your data is processed.
- Right to Data Portability: You have the right to obtain a copy of your personal data in a structured, machine-readable format.
- Right to Object: You may object to the processing of your personal data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at [[email protected]].
10. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, improve functionality, and tailor content to your preferences.
11. International Data Transfers
As we operate internationally, your personal data may be transferred to, and processed in, countries outside of Switzerland and the European Economic Area (EEA). We will ensure that such transfers comply with applicable data protection laws, including the GDPR, and that adequate safeguards are in place to protect your data.
12. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or other means.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Danielle Zuber Productions
Ringstrasse 108126 Zumikon/CH
Email: [[email protected]]
© Danielle Zuber Coaching – All rights reserved